Shipping Policy

Shipping Policy

Thank you for shopping with CC Collective. Please read our shipping policy carefully before placing your order.

Order Processing

All orders are processed and fulfilled by our trusted third-party suppliers. Processing times typically range from 1–3 business days after your order is placed. Please note that CC Collective does not directly handle, pack, or ship orders.

Shipping Times

Estimated delivery times vary depending on your location and the supplier fulfilling your order. Typical delivery windows are:

  • Domestic (US): 5–14 business days
  • International: 10–21 business days (where available)

These are estimates only and are not guaranteed. Delays may occur due to carrier issues, customs processing, or other factors outside our control.

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (if available from the supplier). Please allow up to 48 hours for tracking details to update.

Lost or Delayed Packages

If your package has not arrived within the estimated timeframe, please contact us at support@cccollective.co and we will work with our supplier to investigate the issue.

Incorrect Address

CC Collective is not responsible for orders shipped to an incorrect address provided at checkout. Please double-check your shipping details before completing your purchase.

Customs & Duties

For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country. CC Collective has no control over these charges and cannot predict their amount.

Contact Us

If you have any questions about your shipment, please reach out to us at support@cccollective.co.